Frequently Asked Questions
Our jewelry is crafted using high-quality materials and techniques to ensure durability and a luxurious appearance. The 24K gold plating provides a rich finish while maintaining affordability for our customers.
Our products are designed to be accessible, with prices that cater to fashion-forward individuals looking for quality without excessive costs. The price range varies depending on the specific item and design.
Absolutely! All our products are carefully selected and go through strict quality checks. We ensure you receive only the finest, premium-quality jewelry at affordable prices.
We’re truly sorry for the inconvenience. Please contact us within 24 hours of receiving your order and share pictures of the product. We’ll resolve the issue through a return or replacement as soon as possible.
Orders can only be modified or canceled within 08 hours of placing them. After dispatch, changes are not possible. To request a change, contact us immediately with your Order ID.
Yes, we offer Cash on Delivery (COD) all over Pakistan. However, for custom or high-value orders, a partial advance payment may be required.
You can easily place your order by adding your favorite items to the cart and proceeding to checkout. Fill in your shipping details and confirm your order. It’s quick and simple! If you face any issues, feel free to message us on WhatsApp for assistance.
To return an item, please follow these simple steps:
- via WhatsApp or Email within 2 days of receiving your order to initiate the return process.
- unused, in its original packaging, and in the same condition you received it.
- return shipping address with you once your return is approved.
- trusted courier service (shipping cost to be borne by the customer unless the return is due to our error).
Once we receive and inspect your return, we will notify you about the approval status and process your exchange or refund accordingly.
Use this text to answer questions in as much detail as possible for your customers.
Returns and exchanges
While specific return and exchange policies are not detailed here, it is advisable to review our store policies regarding returns and exchanges to ensure customer satisfaction.